Privacy Policy
Last updated: 3 November 2026
Actualised Industries ("we", "us") runs actualisedindustries.com.au. This policy explains what information the website collects, why, and what you can do about it. It covers the website only. The Actualised app has its own app privacy policy.
What we collect
When you contact us. Your name, email address and message. We use these to reply to you.
When you buy from us. Your name, contact details, delivery and billing addresses, and order details. We use these to process and deliver your order and to help with any questions about it. Payments are handled by our payment provider, and we don't see your full card number.
When you create an account. Your login details, and your orders and addresses if you save them.
When you join our mailing list. Your email address. We use it to send you new products, offers and news. You can unsubscribe at any time using the link in any email.
When you browse the website. Information about your visit, such as the pages you view, how you arrived, your device and browser, and your approximate location. We use this to understand how the website is used and to improve it. It includes when someone clicks our phone number or sends an enquiry.
Cookies and Google Analytics
Cookies are small files stored by your browser. We use them to keep the website and your cart working, and to measure how the website is used.
We measure visits with Google Analytics, which uses cookies to tell visits apart. We keep this information for up to 14 months. You can block cookies in your browser settings, or install Google's opt-out add-on. Blocking cookies may stop some parts of the website, such as the cart, from working.
Who we share it with
We don't sell your personal information. We share it only with the services that help us run the business, or where the law requires it. These include:
- Squarespace, which hosts the website, forms, accounts and checkout
- Google, which provides Google Analytics, spam protection on our forms (reCAPTCHA) and the store rating badge on the website
- Our payment provider, which processes payments
Some of these services store or process information outside Australia, including in the United States.
Keeping your information safe
We take reasonable steps to protect your information, and we keep it only as long as we need it for the purposes above or as the law requires.
Your choices
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by contacting us below. If you're unhappy with how we've handled your information, tell us and we'll look into it. If you're still not satisfied, you can contact the Office of the Australian Information Commissioner.
Changes to this policy
If this policy changes, we'll update the date above and post the new version on this page.
Contact us
Actualised Industries
Email: info@actualisedindustries.com.au
Phone: 1300 728 760
Post: Suite 2350/123 Hawthorn Rd, Caulfield North VIC 3161